All sales are final. Products may be returned within 90 days if they are defective. Defective materials due to a faulty recording of a CD or DVD may be exchanged by following this process:

1

Email CWBS

Email us with the subject line: “Return Authorization Request." We will confirm your authorization by email. In the email include:

Items(s) being returned
Reason for return
Shipping address
Billing name and address

2

Ship Items to CWBS

Upon confirmation, enclose the damaged disc in a padded mailing envelope. Upon receipt of your item, we will send a replacement to the shipping address you provide. Return Shipping charges will be refunded for all damaged items.

Email Us

Ship to Us

CWBS (or spell out)
PO Box 22324
Lexington, KY 40522-2324